Billing Terms and Conditions

Last Updated: 15 September 2026

This document sets out how payment and billing work when you shop with Aldridge Home.

Accepted Payment Methods

We keep checkout simple and secure by supporting a broad range of payment options:

  • Credit and debit cards: Visa, MasterCard, American Express
  • PayPal
  • Afterpay, where available
  • Apple Pay and Google Pay
  • Bank transfer, for bulk orders only, please contact us for details

Payments are taken in Pounds Sterling (GBP) in the United Kingdom and in US Dollars (USD) in the United States.

Payment Processing

  • Payment is taken in full at the moment you place your order.
  • No order is processed or dispatched until payment has cleared.
  • If a payment is declined or fails, the order will not be confirmed.

Pricing and Currency

  • Prices on aldridgehome.com are shown in Pounds Sterling (GBP) for United Kingdom customers and in US Dollars (USD) for United States customers.
  • Prices may change at any time without prior notice.
  • Any applicable taxes, duties or delivery charges are calculated and shown at checkout.

Secure Payment Processing

  • Aldridge Home uses SSL encryption and established payment gateways to keep your personal and payment details protected.
  • We never store or gain access to your full card details.

Refunds and Chargebacks

  • Refunds are issued in line with our Refund and Return Policy.
  • Refunds are returned in the currency the order was paid in.
  • Chargebacks raised without cause, or fraudulently, will be investigated and disputed.
  • If anything looks wrong on your bill, please contact us first at info@aldridgehome.com so we can put it right quickly.

Fraud Prevention

  • Aldridge Home may cancel, refuse or hold any order that shows signs of fraud or unauthorised activity.
  • Additional identity verification may be requested for high value or flagged transactions.

Changes to This Policy

We may update these Billing Terms and Conditions at any time. Any change appears on this page with a revised Last Updated date, so please look over it from time to time. Continuing to use our website after a change means you accept the updated version.

Contact Information

Store Address: 10 Booth Street, Queensbury, Bradford BD13 2HU, United Kingdom
Store Email: info@aldridgehome.com
Store Phone: +441274911236
Customer Service Hours: Monday to Friday: 9:00 AM to 5:00 PM (GMT)
We do our best to reply to your e-mail within 1 to 2 business days.